Privacy Policy

Last updated: April 4, 2025

Stuti Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Home/business address
  • Identification documents (driver's license, Aadhar card, etc.)
  • Payment information
  • Rental history and preferences

1.2 Non-Personal Information

When you use our Service, we may automatically collect certain information, including:

  • Device information (type of device, operating system, IP address)
  • Usage data (pages visited, features used, time spent on the Service)
  • Location data (with your permission)
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process rental bookings, service requests, and product purchases
  • Verify your identity for rental agreements
  • Communicate with you about our Service, promotions, and updates
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Prevent fraudulent activity and enhance security
  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who help us provide our Service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information where required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with third parties when you have provided your consent to do so.

4. Data Storage and Security

We use commercially reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your personal information is stored for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Data Protection Rights

You have the following data protection rights:

  • Access: You can request copies of your personal information that we hold.
  • Correction: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You can request that we erase your personal information, under certain conditions.
  • Restriction: You can request that we restrict the processing of your personal information, under certain conditions.
  • Objection: You can object to our processing of your personal information, under certain conditions.
  • Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Stuti Systems. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or use.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Google Play Store Requirements

When you download and use our mobile application from the Google Play Store, Google may collect and process certain data as described in Google's Privacy Policy. Additionally:

  • Our app may request access to certain device features (such as location, contacts, camera) to provide specific functions. You can manage these permissions through your device settings.
  • We may utilize Google analytics services to improve our app experience.
  • Our app complies with Google Play's Developer Program Policies.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: 022 2529 9774
  • By WhatsApp: +91 8433987483
  • By mail: Shop No. 5, Jai Ambey CHSL Shramjivinagar, Shell Colony Rd, Chembur -E, Mumbai -71, Mumbai, Maharashtra 400071
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